Strategic & Annual Improvement Planning
Establishing Direction – Strategic & Annual Improvement Planning
Approach / Methods
Facilitated the creation of Bethlehem Health Bureau’s plans by gathering & analyzing customer, environment, organization, process, culture, employee, and learning data to
- Understand the current state
- Understand where the department wants to be in the future
- Determine gaps
- Identify and prioritize how to get there
- Create the strategic and annual improvement plans (with goals, measures, resources, and timelines).
2017-19 Strategic Plan with 8 strategic initiatives to achieve their vison and mission.
2017 Annual Improvement Plan with outcomes, annual customer and organization goals and targets, and 9 team based projects to achieve the outcomes.