Blog Layout

Problem Solving & Solution Identification

Chris Bujak • Apr 29, 2021
cause and effect analysis

Stop using guesses and symptoms to address problems and get to the root causes and corrective actions that will prevent the problem from reoccurring! This course “Problem Solving and Solution Identification” teaches the process and techniques to frame a problem, get to the roots of the problem, and identify high priority solutions to prevent problems from reoccurring.
This course is part of Continuous Improvement Green Belt, aka CI Project Leader. 

Goal of Problem Solving & Solution Identification:

To increase knowledge and skills in using data and information to systematically understand problem’s causes and effects and identify solutions that prevent problems from reoccurring.

Benefits:

  • Identified solutions solve the reoccurrence of problems.
  • Results are improved at a rate greater than in the past.
  • Understand the relationship between problem solving and the improvement cycle.
  • Knowledge to lead a team through the step by step process of a cause and effect analysis.

Agenda: 

Training & Application: 8 hours of interactive education and application. Participants bring a scenario to class on which to focus and practice.

  1. Problem solving approaches and methods
  2. Cause and effect overview
  3. Complete cause and effect analysis (training and practice)
  4. Define the problem & goal
  5. Establish categories
  6. Identify and prioritize data-supported issues
  7. Perform root cause analysis, 5 Whys
  8. Effective manage and install solutions
Share by: