News & Tips

"We freed up another 176 hours,                        + Improved working relationships,                        + Created a better customer experience."                                                                                                                                     Yes, this statement is real. It is the result of applying continual improvement team-based, problem-solving. Wouldn't we all like to free up team time to work on more important / value-adding activities?!                                                                                                                        Today let's explore the                                  benefits                                   of continual improvement and who gains these benefits.                                                                                                            WHAT is Continual Improvement:                                   It is helping people make things better                                                      (continually eliminating waste/bringing more value to customers) at a rate greater than before.                                                                                                            HOW Continual Improvement works:                                  Using people-culture approaches and improvement methods to guide effective and efficient problem solving and provide benefits for customers, team members, society and the shareholders or funding sources (achieving a win–win for all stakeholders). It is the best of Continuous Improvement, Quality Improvement, Performance Improvement, Lean, Six Sigma.                                  Link to more CI methods                                                                                                            WHY is Continual Improvement needed:                                  To create thriving and sustainable success for the organization, teams, individuals, and all stakeholders (invested/impacted partners).                                  More success stories                                                                                                            Continual Improvement = EVERYONE Wins                                                                                                                                              Let's review some continual improvement successes to learn what is possible and how others freed up team time to work on more important / value-adding activities.
 

Reliable and trust worthy data helps make decision making faster, easier, and with more agreement. Data exists to help at all levels from individual  - team - organization performance. Let's explore organizational level data; what data is around us and how to use it drive decisions. Listening to our voices to gather data; voices of the Customer, Organization, Processes, Our People, and Learnings provides a wealth of focused data.
 








