News & Tips
"We freed up another 176 hours, + Improved working relationships, + Created a better customer experience." Yes, this statement is real. It is the result of applying continual improvement team-based, problem-solving. Wouldn't we all like to free up team time to work on more important / value-adding activities?! Today let's explore the benefits of continual improvement and who gains these benefits. WHAT is Continual Improvement: It is helping people make things better (continually eliminating waste/bringing more value to customers) at a rate greater than before. HOW Continual Improvement works: Using people-culture approaches and improvement methods to guide effective and efficient problem solving and provide benefits for customers, team members, society and the shareholders or funding sources (achieving a win–win for all stakeholders). It is the best of Continuous Improvement, Quality Improvement, Performance Improvement, Lean, Six Sigma. Link to more CI methods WHY is Continual Improvement needed: To create thriving and sustainable success for the organization, teams, individuals, and all stakeholders (invested/impacted partners). More success stories Continual Improvement = EVERYONE Wins Let's review some continual improvement successes to learn what is possible and how others freed up team time to work on more important / value-adding activities.
Learn the logic model to gain more results and outcomes faster, easier, and often above expectations.
A best known way to be more focused and accomplish more begins with a well written goal statement with measures of success.
Reliable and trust worthy data helps make decision making faster, easier, and with more agreement. Data exists to help at all levels from individual - team - organization performance. Let's explore organizational level data; what data is around us and how to use it drive decisions. Listening to our voices to gather data; voices of the Customer, Organization, Processes, Our People, and Learnings provides a wealth of focused data.
GOAL: To gain more ideas to create more change buy-in and engagement. AGENDA: sharing best known strategies to 1. Increase leadership buy-in for teams to spend time improving performance. 2. Get team members excited/engaged.
It may seem counterintuitive, but this unsettled environment is a golden opportunity to lead the innovation and improvement of processes and systems, and strengthen teams impact. By seizing this moment, we can position teams to thrive and sustain.
As we reflect on our learnings from past successes and failures, these activities continue to bubble up when striving to increase the team's efficiencies:
Watch to gain an introduction of the Flow method (advanced improvement method) so that I can see improvement opportunities where using the advanced continuous improvement method, Flow, can increase my team’s capacity and speed.
This is the year of the Wood Snake. When reading about this zodiac, it highlights and symbolizes growth, renewal, adaptability, and encouraging people to reflect on their paths, embrace change, and seek personal growth.
In our world of helping others improve performance (teaching, coaching, facilitating), we can relate to this. So often we hear organizations, teams, and individuals accept what is not so good. "It is out of our control" or "This is not worth our time".
