News & Tips

Improvement is part of every organization, team, and individual conversation—but the question is: do we have the right infrastructure to make change faster, easier, and better? Let's explore what “improvement infrastructure” really means, why it matters, and how it works in practice

Performance measurement isn’t just about numbers—it’s about change. Measures aid org. stay focused on vision, goals, plus when / where to change and improve.

Assessments help gather input to gain more knowledge and understanding to guide future improvements.

Much of our time is spent in meetings. How many are truly valuable & worth our precious time? Let's explore meetings & the magic dust to create focused and value-added meetings.

"We freed up another 176 hours, + Improved working relationships, + Created a better customer experience." Yes, this statement is real. It is the result of applying continual improvement team-based, problem-solving. Wouldn't we all like to free up team time to work on more important / value-adding activities?! Today let's explore the benefits of continual improvement and who gains these benefits. WHAT is Continual Improvement: It is helping people make things better (continually eliminating waste/bringing more value to customers) at a rate greater than before. HOW Continual Improvement works: Using people-culture approaches and improvement methods to guide effective and efficient problem solving and provide benefits for customers, team members, society and the shareholders or funding sources (achieving a win–win for all stakeholders). It is the best of Continuous Improvement, Quality Improvement, Performance Improvement, Lean, Six Sigma. Link to more CI methods WHY is Continual Improvement needed: To create thriving and sustainable success for the organization, teams, individuals, and all stakeholders (invested/impacted partners). More success stories Continual Improvement = EVERYONE Wins Let's review some continual improvement successes to learn what is possible and how others freed up team time to work on more important / value-adding activities.

Learn the logic model to gain more results and outcomes faster, easier, and often above expectations.

A best known way to be more focused and accomplish more begins with a well written goal statement with measures of success.

Reliable and trust worthy data helps make decision making faster, easier, and with more agreement. Data exists to help at all levels from individual - team - organization performance. Let's explore organizational level data; what data is around us and how to use it drive decisions. Listening to our voices to gather data; voices of the Customer, Organization, Processes, Our People, and Learnings provides a wealth of focused data.