Achieving Results Greater Than What is Believed Possible
How do you significantly increase the amount of an... View Full Story »
Client Feedback
Clackamas County, Oregon and Pam Vecellio, Continual Impact LLC, led a comprehensive Kaizen event to design and implement a customer feedback system for the entire public health division. The event re-invigorated the value of soliciting and using client feedback to guide the devision's improvements. View Full Story »
Starting to Improve: Education & Planning
Using a “Tell-Show-Do-Recycle” learning structure, provided Albany County Department of Health improvement training and coaching at all levels in preparation for PHAB Accreditation. View Full Story »
Developing Project Leaders
Setting up projects to be successful relies on a Project Leader who can leverage the special skills and experiences of all team members, effectively manage the project activities and tasks, and with the team achieve the project’s goals. In this program, four Project Leaders received customized training to enable their individual and project success. View Full Story »
Strategic & Annual Improvement Planning
Facilitated the creation of Bethlehem Health Bureau's Strategic and annual improvement plans. View Full Story »
Improving Data Flow
Death Data Delivery Decrease time to transfer applicable and accurate... View Full Story »
Eliminate Administrative Time
Food Inspection Administrative Processes Tazewell County Health Department and Pam... View Full Story »
Getting Customers the Right Information – Fast!
Improving Requests for Information Process We have all experienced the... View Full Story »
Involving Everyone in Improvement
Quality Improvement for Individual Contributors Results 11 QI Classes, to... View Full Story »
Kaizen Success as a Community
Kaizen Event Leaders Program The Program provided training and Kaizen... View Full Story »
Leading Kaizen Improvements Together
Creating more organization improvement results, involvement, and excitement. A team... View Full Story »
Learning and Leading Together
Gap The objective of the Kaizen for public health institutes... View Full Story »
Everyone Improving, Everyday
Quality Improvement for Everyone Improving what I do in my... View Full Story »
22 Organizations Learning Together
QI Leaders Academy Program The goal of the program... View Full Story »
Rapid Conversion: Strategies into Action
Secrets to a speedy culture shift include 1. engaged and... View Full Story »
Purchasing Process Efficiencies
Requisition Process: Increasing Purchasing process efficiencies The Department of Health,... View Full Story »
Creating and Implementing Standard Work: 35-92% Improved cycle time
Good development and implementation of standardized work by itself can... View Full Story »
Standardizing AND Improving Processes Create Significant Benefits
Greater than 50 team members worked together to not only... View Full Story »
Supply Ordering Process
Supply Ordering Process Johnson County Department of Health and Environment... View Full Story »
Working Together – Federal, State, and Local
Quality Improvement (QI) Forum – Cross-Jurisdictional* Improvement Program *A cross... View Full Story »