Benefits:

• You can lead improvement projects. You can progress and coach the team through the improvement cycle.
• You can build, aid, and better guide teams.
• Unlimited access to improvement projects templates, job aids, and a storyboard.
• Projects achieve or exceed goals.
• Effectiveness of solutions is increased.
• One year CI Community of Practice membership.
  

Agenda: 

Training: 32 hours of education and application. Participants bring a scenario to class on which to focus and practice.

1. The Improvement Cycle Approach 

• The Improvement cycle and project education and templates.
• Defining the problem gap & the goal.
• Establishing performance measures (identify, select, define, use).
• Process mapping.
• Data Evaluation with basic statistics.
• Problem solving to get to the root of the gaps.
• Creating standard work instructions/procedures.
• Developing and testing solutions.
• How to learn from testing, past performance.
• 5-step Implementation process.

2. Helping Others Embrace Change

• Change management education and templates.
• Draft stakeholder analysis.
• Create change/communication plans.

3. Write active and effective Communication

• “Working with Others” communication methods to improve working relationships.
• Team facilitation education, templates, and lots of practices.  

Application and Coaching: One-on-one coaching until results are achieved.

Certification: Participation in this course and completion of 1 project = Continuous Improvement Green Belt CERTIFICATION.