System-wide thinking approach and templates help identify big changes that improve work processes and outcomes for all. It's a Win-Win! This will help identify where problems occur AND where they begin. Note, system-wide thinking will have you focusing beyond our areas of control. It will involve our customers, supporting departments, partners, and suppliers. 

Benefits:

• More focused, accelerated, and larger improvements by identifying priority opportunities that impact work processes and handoffs across work units.
• A system-wide view to manage, communicate, and guide performance improvements. Better communication and collaboration through understanding of roles and responsibilities particularly across work units.
• Accelerated improvements. Bigger improvements that impacts everyone.∆ Increased quality outcomes and customer satisfaction by finding and addressing the sources of errors.
• Reduced overall cycle times by seeing and addressing bottlenecks.
• Reduced cost and improves financial performance by addressing process wastes and optimizing system resources.
• System-wide maps that increase understanding and awareness of impact on one another.
• The skills to engage others in system-wide thinking. 

Agenda: 

Training & Application:  4 hours of interactive education and application. 

 1. Understanding what system-wide thinking is and being able to identify the value streams. 

2. How to map the high level process (value stream) + immediately create your value stream map.

3. Evaluating the value stream maps for system improvements based on your desired outcome.

4. Using the maps to identify the priority areas of focus, improvement methods/projects to initiate. 

Deliverable: Collective agreement on the priority gaps/challenges to improve our performance and results. Bring your process to create your own extended value stream in the training.