Working with Others - Active Listening & Communicating
If you experience co-workers not listening to or considering one another’s ideas, not understanding the what and why of ideas, not using each other’s thoughts to build better solutions, providing feedback that alienates the person, or having your idea stolen; than this Working with Others course is for you and the team!
Goal of Working with Others:
To increase listening & communicating skills + impact. Education and classroom practice is focused on improving the core skills of:
- Clarifying and confirming the idea for understanding.
- Building on the idea for an even better one.
- Providing constructive feedback to identify concerns.
- Maintaining positive relationships in the team.
Benefits:
- Increased team productivity.
- More effective communications (verbal and written). More win-win conversations that improve relations.
- Better teamwork. More positive working relationship with peers.
- More engagement.
- Better decisions.
- Better ideas, problem solving, and solutions. Solving problems is more fun, positive, and productive.
- Better information handoffs. Decrease the waste of rework because we did not truly understand each other.
- Gain skills that enable participants to participate in teams effectively and increase their job personal productivity.
Agenda:
Training & Application: 4 hours of interactive education and application.
1. How to get another’s point of view – Clarifying.
2. How to get another’s point of view - Confirming.
3. How to give your view - Constructive feedback.
4. How to give your view - Building upon other’s ideas.
This course is part of Continuous Improvement
Green Belt, aka CI Project Leader,
Leading a Culture of Improvement, and
Supervisor skill development training.