Virtual Education and Practice Modules
Virtual training, with immediate practice applying the education can be an effective way to learn and gain new skills. These live 2-hour education and practice modules, listed below, are available to help you gain more knowledge and skills and continually improve performance.
Come learn, practice, and gain methods and techniques to effectively facilitate teams.
Participants will develop knowledge and skills to effectively and efficiently facilitate the organization’s annual improvement plan. The course includes evaluating organization data & information (Customer, Organization, Work Processes, Culture, Learnings); creating the Improvement Plan; cascading the plans to project teams; confirming the projects will achieve the goals; and establishing a Leadership team structure to guide the projects in testing, learning, and installing improvements.
Develop knowledge and skills to effectively and efficiently evaluate data to better understand a problem.
Training and coaching spans from basic statistics.
Develop knowledge and skills to understand the concepts of change, identify techniques to help and begin apply techniques to your change.
Are you seeking to create an organization culture where everyone is actively solving problems and improving the organization’s outcomes and performance every day? In this training, you will learn the organizational elements needed to be in place to create this culture, complete your organization’s diagnosis, learn how to apply the diagnosis results in your annual improvement plans, and how to help teams effectively achieve the plans.
Develop knowledge and skills to effectively and efficiently design a new product or process.
Develop knowledge and skills to effectively and efficiently assist teams in using Kanbans and visual controls to p
ull products or information through a process so that it Flows one unit at a time (or minimum batch size), at a formulated and balanced rate; without wait time, queue time, or other delays.
Develop knowledge and skills to effectively and efficiently assist teams in using Failure Mode Effect Analysis to identify and anticipate potential failures of a product or process and their effects, in order to address them before they happen.
Develop knowledge and skills in foundational continual improvement methods such as Active Communication Skills, Goal Setting, Gathering Practical Knowledge, Measurement.
Using the Tell/Show/Do/Recycle learning approach, participants will learn several Continuous Improvement (Lean Six Sigma and Quality) techniques followed by immediate application on their own work problem. They will learn and apply the improvement cycle phases of establishing goals and measures; using data, identifying waste & value to understand the opportunities in current activities; performing cause and effect analysis to determine the root of the problems and identify solutions; testing and installing solutions.
12-hours of interactive education
Agenda:
Prerequisites (recommended, not required): Introduction to Improvement: “Seeing the Possible” Course
Using a hands-on simulation, participants will receive a basic understanding of the continuous improvement approach, how to see waste and value in your work process, methods that help you improve, and the degree to which positive change and benefits are possible.
4-hours virtually or 8-hours (with hands-on simulation) education (tell, show, do, recycle framework including application via simulation and role play)
Innovation can be transforming – It can create sizable results for customers and stakeholders and even fun for the team! Unfortunately, a significant number of innovation attempts fail (rates of failure are reported by multiple sources from 30% to 80%). Fortunately, lessons have been learned from the success and failures for others to benefit. This course focuses on the Innovation process and the utilization of improvement methods to create new and innovative products, services, and processes.
Tired of working 6 months, 9 months, a year to see the benefits of solving a work process problem? Want an information-based improvement method that steps you through all phases of the improvement cycle? How about engaging and energizing your work teams? This “Kaizen* Event Skills and Process” course teaches the process and techniques to involve the team in solving problems and implementing solutions often within one week!
High performing organizations are all about engaging and empowering everyone in actively improving their workplace and work processes every day, in order to achieve sustainable success beyond historical norms and what is even thought possible. An essential key to your organization’s success and the development of your most important resource – People, is through you as Leaders (anyone who observes and directs the work of others).To understand the role, behaviors, and begin developing more knowledge, skills, and abilities of leaders in a high performing culture of improvement.
12-hours of interactive education
Continual Improvement is the best of Lean, Six Sigma, Quality, People & Team, and Managing Change knowledge, skills, and abilities.
WHITE Belt information YELLOW Belt information GREEN Belt information BLACK Belt information
History repeats itself. WHY? Why do we experience the same situation or problem over again? Why are we not learning from mistakes? There is a better way! At the conclusion of an experience, event, project, or simply a meeting follow this 4-Step lessons learned method to analyze performance data, identify data-based reasons for performance (both good and bad), extract learnings, and create actions. Leverage the experiences and learning to create actions and accountability.
Creating a high-performing work environment where human errors and defects are not accepted. Instead errors and defects are identified, and work processes redesigned to control and minimize the occurrence and effects of human error. This course will help develop knowledge and skills to effectively and efficiently facilitate the systematic Mistake Proofing approach to prevent defects associated with “human error” and avoid the costs resulting from those defects
PHAB Accreditation / Re-accreditation Help & Support
We provide individual and communities of HDs with accreditation and 
re-accreditation support – here are a few approaches
Participants will develop knowledge and skills in using data and information to understand problem’s causes and effects and identify solutions that prevent problems from reoccurring.
Develop knowledge and skills to effectively and efficiently install improvements so that you receive the expected results.
Education and classroom practice is focused on the process mapping methods (Value Stream Mapping, Sub Process Mapping, Information Circles) and analyzing the value and waste of the work process.
Develop knowledge and skills to effectively and efficiently develop a new product and its work processes with minimal waste. This method builds upon and uses many techniques, including process mapping, flow, kanbans, design for excellance.
Develop knowledge and skills of lead improvement projects teams effectively and efficiently through the improvement cycle. Training modules and application include Active Communication, Managing Change, Goal Setting and Measures, and the Improvement Cycle.
Develop knowledge and skills of improvement projects teams to effectively and efficiently through the improvement cycle.
Learn and apply the method, a relationship matrix (House of Quality), to align capabilities and goals with the wants and needs of the customer
Benefits:
Quick Change with Single Minute Exchange of Die
Learn and apply methods and job aids to assist in changing processes from one task to another in the most efficient manner, minimizing the time required to prepare the workplace prior to conducting another activity.
Develop knowledge and skills to effectively and efficiently lead teams through the six sigma method. Learn and apply detailed statistical analysis to decrease process defects and variation. 
Processes with lots of variation and poor performance need standard work instructions. Creatin
g the standards sets expectations and creates a calm consistency.
Learn how to create and document standard procedures to gain some immediate productivity. Teams have gained up to 20% productivity/capacity.
Are you and everyone in the organization aligned and focused on achieving the vision, mission, and goals of the organization?
Are decisions based on data?
Are plans converted into actions and results?
Are actions completed, completed well?
Align long-term and short-term priorities, resources, and actions to achieve your organization’s goals using a data-based strategic and annual planning process.
The process uses team input and multiple data analyses (community, environment, customers, employees, financial, organization, and processes) along with a prioritized SWOT analysis to create 1) strategic initiatives with goals, measures, timelines, and resources; 2) Immediate interlocking to Annual Work Plans; 3) Team member activities and projects; and alignment of team and individual activities.
Develop the knowledge, skills, and abilities of supervisors (anyone with direct employee responsibilities); learn, practice, and apply techniques, methods and knowledge to create high performing work teams.
System-wide thinking approach and templates will identify big changes that improve work processes and outcomes for all. It’s a Win-Win! This will help you identify where problems occur AND where they begin. Note, system-wide thinking will have you focusing beyond your areas of control. It will involve your customers, supporting departments, partners, and suppliers.
Goal of System-wide Focus:
To gain the knowledge and skills to evaluate and focus efforts that create systemwide understanding, alignment, and great changes.
Benefits:
Agenda: Training & Application: 8 hours of interactive education and application.
Bring your process to create your own extended value stream in the training!
Focus and engage your team members in achieving goals, identifying problems (daily), joining in solving problems, and implementing improvements. Team Continual Improvement System™ (CIS™) process and huddling around the CIS™ board is a fantastic way to increase adoption of improvements more quickly and sustain more improvements longer.
Develop knowledge and skills to effectively and efficiently assist teams in evaluating themselves and the techniques to aid the team in improving working relationships and results.
Learn and implement programs to proactively apply preventative maintenance processes to maximize the operational efficiency of equipment.
–Autonomous maintenance
–Planned and predictive maintenance
–Quality maintenance
–Focused improvement
–Early equipment management
Why, the benefits
Develop knowledge and skills to effectively and efficiently evaluate and challenge the value of every aspect in a product. Value Engineering seeks to eliminate the “More Than Needed” form of waste.
This course teaches participants ho
w to effectively communicate (either in verbal or written form), create a more positive working relationship with peers, and decrease the waste of rework because we did not truly understand each other.
Develop knowledge and skills to effectively and efficiently facilitate a 5S event including confirming and preparing the team, performing the event, and institutionalizing improvements.
Utilize the strong bond between Vital Records / Health Statistics Accreditation and Continual quality improvement to understand, prioritize, decrease stress, and enjoy the accreditation journey. These 5 support packs can help
| A. CREATE STANDARD PROCEDURES |
| B. LEAD PROCESS IMPROVEMENT |
| C. CLOSE BIG GAPS |
| D. ENHANCE SECURITY |
| E. BUILD A CULTURE OF CQI |
