Role-Based Training Courses

Select a Role to See Related Courses (see full list below)

Everyone: In a high-performing organization, everyone is engaged in doing their work and helping to improve it every day and everywhere. These courses provide a basic understanding of continuous improvement and skill development including: value and waste detection, goal setting, performance measurement, simple problem solving, and working well as a team.


1. White Belt (Quality, Lean, Six Sigma) (aka Introduction to Improvement: Seeing the Possible) course to gain a foundational understanding of the improvement approach, concepts, methods, and the degree to which positive change and benefits are possible.  

2. Active Listening and Communicating Skills (Working With Others) course help everyone improve communications, relations, and productivity.

3. Creating and using effective goal statements and performance measures

4. Yellow Belt (Quality, Lean, Six Sigma (Improvement for Everyone) course to gain the knowledge and skills to perform a individual improvement project. 

5. Mini Training and Practice Modules with immediate practice applying the education gain new or refresh skills.  

Improvement Project Leader: These courses provide knowledge and skills (for Project leaders, Process owners, & Teams) in each step of the improvement cycle, change management, and project management techniques to effectively lead a team through a successful improvement project.  

  1. Green Belt (Quality, Lean, Six Sigma) aka Improvement Project Leader to lead teams through an improvement project
  2. Helping Others Embrace Change – Understand, Plan, Communicate
  3. Process Mapping to clarify roles, responsibilities, use of systems, job aids, and see improvement opportunties 
  4. Problem Solving to get to the root of the problem along with more impactful solutions
  5. Creating standard procedures
  6. Method to Learn from the Past, Change the Present, Create the Future
  7. Statistical Analysis basics to gather, visualize, and use data to drive decisions
  8. Active Listening and Communicating skills (aka Working with Others

Continual Improvement Champion: In leading improvement projects and the improvement structure there are numerous ADVANCED improvement courses and certifications to create bigger results. These courses apply adult education principles of Tell, Show, Do, Recycle (tell the topic, show you the topic, immediately do/apply the topic, recycle feedback( to confirm knowledge transfer and create immediate benefits.  

  1. Kaizen to rapidly improve processes & engage team ownership
  2. 5S, Visual Controls to decrease searching; a place for everything and everything in its place.
  3. Advanced Facilitation to gain skills for effective and efficient convenings
  4. Performance Measurement to identify, define, visualize, and use measures to guide decisions
  5. Strategic & Annual Planning to focus resources and budgets on achieving needed outcomes
  6. Annual Improvement Planning to use ata to identify priority improvement outcomes and projects
  7. Mistake Proofing to redesign processes and products so that errors cannot occur
  8. Quick Change - SMED to reduce time and resources consumed in preparation (getting ready)
  9. Nonconformance Management Process to identify, manage, and eliminate nonconformances
  10. Failure Mode Effect Analysis to proactively identify possible failures and adjust before the failure can occur
  11. Flow – Balanced Work – Kanban to increase process speed and quality
  12. Innovation the process to envision and create transformational change
  13. Six Sigma Black Belt to use lots of data and statistical analysis to decrease variation
  14. Total Productive Maintenance are the pillars to improve equipment reliabiility and capacty
  15. Value Engineering / Design for Excellence to eliminate not valuable process steps and prodoct components 

Leader: Gain more knowledge and skills to improve myself and help my team(s) and organization achieve/exceed performance goals. These courses apply adult education principles of Tell, Show, Do, Recycle (tell the topic, show you the topic, immediately do/apply the topic, recycle feedback to confirm knowledge transfer). Getting results is key.  

  1. Leading a High-Performing Culture: Leadership Education 
  2. Our Purpose, defining our Mission, Vision, and Values
  3. Strategic and Annual Planning  to focus resources and budgets on achieving needed outcomes
  4. Annual Improvement Planning to use ata to identify priority improvement outcomes and projects
  5. Helping Others Embrace Change – Understand, Plan, Communicate
  6. Systemwide Focus to evaluate and focus efforts that create systemwide understanding, alignment, and great changes.
  7. Problem Solving to get to the root of the problem along with more impactful solutions
  8. Active Listening and Communicating skills (aka Working with Others

Supervisor: Gain more knowledge and skills to improve myself and help maximize the potential of my team and achieve/exceed performance goals.  

  1. Supervisor Skill Development: Leading an Improvement Culture
  2. Active Listening and Communicating skills (aka Working with Others) 
  3. Team Huddles to bring team performance measures and improvement into daily work
  4. Creating and using effective goal statements and performance measures
  5. Helping Others Embrace Change – Understand, Plan, CommunicateHelping others embrace change – understand, plan, and communication 
  6. Problem Solving to get to the root of the problem along with more impactful solutions
  7. Process Mapping to clarify roles, responsibilities, use of systems, job aids, and see improvement opportunties
  8. Create Standard Procedures
  9. Method to Learn from the Past, Change the Present, Create the Future

All Courses

Getting results is key!
All training includes education and knowledge transfer. We rely significantly on the adult education principles of TELL, SHOW, DO, RECYCLE (provide feedback). Application, in the classroom and in the real world, are keys to knowledge transfer and results. 

Be more focused and accomplish more begins with a well written goal statement with measures.
By Pam Vecellio May 15, 2025
A best known way to be more focused and accomplish more begins with a well written goal statement with measures of success.
Gain the knowledge and confidence to stop nonconformances from repeating.
By Pam Vecellio January 27, 2025
Gain the knowledge and confidence to stop nonconformances from repeating.
Identify, select, define, visualize, and use performance measures.
By Pam Vecellio June 3, 2024
Effective performance measures can help individuals, teams, and leaders gain further insights to solve problems, guide actions to achieve more, and make better decisions. Performance measures that are interlocked provide alignment and focus for all program & division members, see image.
By Pam Vecellio September 14, 2023
Mini Training and Practice Modules
CREATE STANDARD PROCEDURES: Learn the process, templates, and immediately begin
By Pam Vecellio May 14, 2021
Processes with lots of variation and poor performance need standard work instructions. Creating the standards sets expectations and creates a calm consistency. In these working sessions you will learn how to create and document standard procedures to gain some immediate productivity. Teams have gained up to 20% productivity/capacity!
Learning from experiences
By Chris Bujak May 12, 2021
History repeats itself. WHY? Why do we experience the same situation or problem over again? Why are we not learning from mistakes? There is a better way! At the conclusion of an experience, event, project, or simply a meeting follow this 4-Step lessons learned method to analyze performance data, identify data-based reasons for performance (both good and bad), extract learnings, and create actions. Leverage the experiences and learning to create actions and accountability.
Flow - Balanced Work - and Kanbans
By Chris Bujak May 3, 2021
Accelerate the speed and improve the quality a product or process by eliminating wait times, queue times, and other delays. Significant process improvement can be achieved with the application of 1. Flow one unit at a time (or minimum batch size), at a formulated and balanced rate; 2. Kanbans, and 3. visual controls to pull products or information.
Statistical Analysis Basics
By Pam Vecellio May 3, 2021
Develop knowledge and skills to effectively and efficiently evaluate data to better understand a problem. This course teaches the statistical analysis basics including the process, analysis charts, and templates.
Show More