You have just been assigned the role of project leader or a work process owner. This training, application, coaching, and certification develops project leadership knowledge, skills, and abilities to help you lead a team through a successful improvement project, achieve their goals and create benefits.
Organization Benefits: Achieve project goals faster, easier, and with better results; Continual return on your training and certification investment
Team Benefits: Better focus, use of creativity and skills of team members, effectiveness of solutions that truly benefit the organization and some fun that leads to pride of accomplishment.
Personal Benefits: Professional skill development; more knowledge, skills, & confidence that can be applied over & over
Framework: Following Individual Contributor certification
Training: 32 hours of classroom training (tell, show, do, recycle framework; with practice) Participants bring a problem to class on which to focus and practice.
Application: Lead and complete an improvement project to confirm knowledge, skills, and immediate benefit creation
Coaching: Personal project coaching and feedback provided by Continual Impact (and supervisor support)
Certification: Based on training, implementation, and documentation of 1 team project and 4-way evaluation (coach & leader, self, team). Certification involves a comprehensive body of knowledge focused on learning and applying methodologies, engaging people, managing change, and creating immediate and long-lasting benefits.
Who Should Participate: Anyone responsible for leading or guiding others through an improvement project or who is accountable for a work process and its continual improvement
Knowledge and Skills Gained:
- Lead a project through the phases of the improvement cycle
- Advanced Working with Others communication and teaming skills,
- Ability to lead a team through development of project starting point, gaps, goals, measures, timeline, steps of the improvement cycle including implementation, and A3/PrISMTM framework/storyboard
- Effective and efficient use of methods and techniques to understand the current state and design the new improved state (including data collection, process mapping, problem solving); testing solutions; learning from trying and installing solutions; and communicating to prepare others for the changes
- Increased understanding and use of continual improvement, lean, and six sigma concepts and methods with >20 applicable templates and job aids
Day 1: Project Leadership
- Roles and Skills
- Project Management skills, tips, and structures (A3, PrISM, PDCA, DMAIC)
- Effectively building a productive team
- Working with others communication
Day 2: Understand the current state
- Value stream mapping, subprocess mapping, spaghetti diagrams, and information circles
- Value / Waste analysis
Day 3: Problem Solving
- Use of data, measures, and statistical analysis
- Cause and effect analysis; determine root cause of problems
- Prioritization of wastes and solutions
Day 4: Managing the Change & Continual Improving
- Preparing others for change
- Standardized work and training
- Effective installation of changes
- Extracting learning and making continual improvement