Building Stronger Supervisors to Build Stronger Teams
Building Stronger Supervisors to Build Stronger Teams
Supervisors—those who influence or direct the work of others—are essential to an organization’s performance. They help every team member make the fullest use of their skills to achieve extraordinary results, team by team. They are also the bridge between other leaders and their team members. This is a tough position; that's why this newsletter is dedicated to Supervisors and to setting them up for success.
A Supervisor's Purpose: Continually improve the performance of the team by providing leadership in the areas of people, processes and information.
Performance is expected, whether a working supervisor or fulltime supervisor. Supervisor outcomes and results consist of 4 major outputs:
Core Supervisdor Responsibilities
To achieve these outcomes, supervisors take on a wide range of responsibilities. Yes, responsibilities and expectations are high.
Being a supervisor is a big role—and a challenging one. This can be a big lift, especially for new and emerging supervisors. To help - we end today with the knowledge, skills, competencies that future leaders need to succeed.
How We Can Help Supervisors Build Capability
Supervisors benefit from development in these areas:
- Technical Knowledge
- Opportunities to learn more
- Provide mentoring
- Leadership
- Active listening & communicating skills (Working with Others)
- Identifying Gaps between current and target conditions; Setting goals & measures
- Understanding effective teams and how to build them
- Developing people
- Engaging, motivating, and developing team members
- Providing feedback and recognition
- Managing and improving processes
- Clarifying roles, responsibilities, and expectations.
- Seeing and eliminating waste to identify root causes and solve problems
- Creating reliable, improved processes and outcomes
- Teaching new processes and standardized work instructions
- Measuring performance to celebrate and identify continuous improvement, learn, and adapt
We've been in these role ourselves and have learned a lot about what works and what doesn't. We are here to help.
